Microsoft Transform Business Workflows With Generative AI (AB-730) Training
Take this course through FAU Continuing Education in partnership with Applied Technology Academy — live online or in the Boca Raton classroom, taught by ATA's practitioner instructors.
Foundational course covering M365 administration, Zero Trust principles, Microsoft Entra identity, security architecture, and an introduction to Copilot and AI governance.
Course Overview
In this course, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. The course focuses on using Microsoft 365 Copilot and its functionalities through real-world use cases to improve productivity, making it ideal for non-technical users who want to confidently integrate AI into their work.
Course Outline
- Generative AI foundations for business users
- What generative AI is, and where it helps in day-to-day work
- Responsible AI: reviewing output, handling sensitive information, knowing the limits
- Microsoft Copilot Chat and effective prompting
- Getting started in Copilot Chat
- Writing effective prompts, and iterating on a weak result
- Applying Copilot across business workflows
- Creating business content
- Analyzing and summarizing data
- Meetings: preparation, capture and follow-up
- Collaboration across a team
- Copilot Pages and Notebooks
- Working with Pages
- Organizing work in Notebooks
- Agents and Copilot Cowork
- What an agent is, and when to use one
- Delegating multi-step tasks with Copilot Cowork
- Putting it together: applying Copilot to your own workflow
Intended Audience
Professionals from a wide range of business functions (Marketing, Sales, Operations, HR, Finance) looking to enhance productivity, streamline workflows, and integrate AI confidently.
Prerequisites
Students should have basic functional experience with Microsoft 365 services (no coding required).