CompTIA AI Essentials Training
Take this course through FAU Continuing Education in partnership with Applied Technology Academy — live online or in the Boca Raton classroom, taught by ATA's practitioner instructors.
CompTIA AI Essentials is a short, beginner-friendly course that shows you how to use AI assistants such as ChatGPT, Copilot and Gemini to do your job faster a
Course Overview
- A structured, low-risk way to catch up on AI assistants at work.
- Delivered instructor-led as a half-day session.
- Short videos, brief readings and interactive activities, with a strong emphasis on hands-on AI scenarios.
- Ends in the AI Essentials Competency Assessment and a downloadable CompTIA CompCert.
Prerequisites
No prior experience is required. The course is designed for beginners who are new to using AI assistants in a professional context.
What You'll Learn
Understand generative AI and chatbots — what generative AI is, how large language models power AI assistants, and where these tools fit in day-to-day work, including their strengths, limitations and uncertainty.
Create effective prompts — communicate purpose, context, personas and constraints in concise, focused prompts.
Avoid hallucinations and verify outputs — understand why AI tools produce inaccurate information, and apply verification strategies to check and refine responses.
Work in conversational loops, not one-off transactions — use prompt chaining and iteration to build on previous responses and maintain continuity.
Use AI responsibly with sensitive information — recognise when input is risky, including personal or proprietary data, and connect behaviour to AI policy, data privacy and security expectations.
Identify practical AI use cases in your role — spot high-value opportunities, streamline routine tasks, overcome blank-page moments and support better decision-making.